
German Weekly - Week 45
Telefonica Germany is moving its customer service locations in Bremen and Rostock to TP, formerly Teleperformance, as it reduces its contact centres in Germany from five to three. 1&1 said it can now reach 25 million households (household count) in Germany with fibre. Deutsche Telekom grew its Germany revenues by 3.9 percent in the third quarter while cutting cash capex. The Federal Ministry of the Interior is preparing to ban Chinese network technology, according to Handelsblatt. Freenet will use proceeds

German Weekly - Week 45
Telefonica Germany is moving its customer service locations in Bremen and Rostock to TP, formerly Teleperformance, as it reduces its contact centres in Germany from five to three. 1&1 said it can now reach 25 million households (household count) in Germany with fibre. Deutsche Telekom grew its Germany revenues by 3.9 percent in the third quarter while cutting cash capex. The Federal Ministry of the Interior is preparing to ban Chinese network technology, according to Handelsblatt. Freenet will use proceeds

Dutch Weekly - Week 45
VodafoneZiggo reported its first revenue growth in over two years in the third quarter, although earnings before interest, taxes, depreciation and amortisation (EBITDA) fell. The operator also proposed a minimum of three office days a week from 2027 and started a race car campaign for its 4 and 8 Gbps broadband plans. Telecompaper research showed the average price for gigabit broadband fell to EUR 50.77 per month, and that Odido's fixed wireless access service has an estimated 150,000 subscribers. In video,

Dutch Weekly - Week 45
VodafoneZiggo reported its first revenue growth in over two years in the third quarter, although earnings before interest, taxes, depreciation and amortisation (EBITDA) fell. The operator also proposed a minimum of three office days a week from 2027 and started a race car campaign for its 4 and 8 Gbps broadband plans. Telecompaper research showed the average price for gigabit broadband fell to EUR 50.77 per month, and that Odido's fixed wireless access service has an estimated 150,000 subscribers. In video,

UK Weekly - Week 45
Virgin Media O2 announced a strategic plan that halts further fibre upgrades and targets annual cost savings of around GBP 800 million by 2029, after a media report of up to 4,000 job cuts. BT Group reported half-year revenue of GBP 8.8 billion, up 1 percent, with Openreach recording net additions of more than 1.1 million fibre-to-the-premises connections. Openreach also warned that one million copper lines still need to migrate before the public switched telephone network closes on 31 January 2027. The UK

UK Weekly - Week 45

TDS Telecom adds 17,000 residential fibre connections in Q3
TDS Telecom has reported operating revenue from continuing operations of USD 306.7 million for Q3 2026, down from USD 308.5 million a year earlier; with net income and diluted EPS of USD 29.6 million and USD 0.26 respectively, compared to USD 40.2 million and USD 0.33 a year earlier.

TDS Telecom adds 17,000 residential fibre connections in Q3

EU says TikTok feeds failing to protect users' mental health
The European Commission (EC) has provisionally ruled that TikTok's recommender system breaches the Digital Services Act (DSA). The preliminary findings focus on risk assessment and mitigation measures, with TikTok failing to adequately assess how the recommendation algorithm could lead users into 'rabbit holes' as their feed shows them more harmful content as they interact with it. This could have a negative effect on their mental health, especially for minors and vulnerable adults.

EU says TikTok feeds failing to protect users' mental health

Telus reports Q3 net loss of CAD 660 mln; launches new cost-cutting drive
Canadian operator Telus has reported a net loss of CAD 660 million for the third quarter of 2026, driven by a pre-tax, non-cash goodwill impairment of CAD 800 million relating to updated growth forecasts for Telus Health. Consolidated adjusted EBITDA was down 5 percent to CAD 1.8 billion. Consolidated service revenue was down 1 percent to CD 4.5 billion, with gains in mobile network and fixed data revenues offset by Telus Digital. Consolidated operating revenue was down to CAD 5 billion, from CAD 5.1 billio

Telus reports Q3 net loss of CAD 660 mln; launches new cost-cutting drive

Charter Communications announces new operating model, cost reduction plan
Charter Communications has announced a new operating model to help return the company to growth, and fully exploit the potential of the enlarged group following the takeover of Cox Communications. Charter will look to capitalise on strong demand for data by enhancing its core broadband offers, and exploit its mobile and video products to drive growth. As 'America's Internet Company', Charter will refocus on internet customer growth and delivering gigabit connectivity to customers.

Charter Communications announces new operating model, cost reduction plan

Orange launches Branded Call service in France
Orange has announced the official launch of Branded Call in France, following a successful pilot that tested different use cases. The service enables businesses and public institutions to display their identity during calls, and it is currently marketed through three distributors (Orange Business, Odigo and Manifone).

Orange launches Branded Call service in France

Kaltura introduces upgraded assistant with realistic avatars and GenAI dialogue
Kaltura, a software vendor specialising in AI-enhanced digital customer journeys, is rolling out a new generative user interface for its intelligent dialogue chatbot. Kaltura's Conversational Agents allow partners to deploy in-web assistants to advise and support customers, as well as serve internal use cases such as digital workforce, education and media. With the new dynamic UI feature, end users are presented with a realistic AI avatar to encourage them to initiate a chat dialogue, and can then ask quest

Kaltura introduces upgraded assistant with realistic avatars and GenAI dialogue

Ascenty launches first Digital Realty Innovation Lab in LatAm
Ascenty said it has opened Latin America's first Digital Realty Innovation Lab (DRIL) at its data centre campus in Vinhedo, Sao Paulo. Designed to support high-density AI workloads, the laboratory provides a real-world testing environment featuring liquid cooling systems capable of handling 150 kW+ per rack, redundant power, and diverse fibre connectivity. By partnering with technology providers such as Nokia, Oracle and Schneider Electric, DRIL allows enterprise customers to validate, optimise and troubles

Ascenty launches first Digital Realty Innovation Lab in LatAm

Philo offers live access to Bravo channel on Essential, Bundle+ plans
Philo, US-based OTT streaming provider, has added the Bravo reality TV channel to its Essential (USD 25 per month) and Bundle+ (USD 33) plans. The channel is now streaming live for customers, with on-demand content coming later. The launch is in response to demand from customers - with around half of customers naming reality TV as their favourite genre, and almost 85 percent of active subscribers watching reality programming.
