U Mobile, MRT to deploy 4G/5G in-building coverage at Bukit Chagar customs facility
Malaysian operator U Mobile has signed an agreement with Malaysia Rapid Transit Corporation (MRT Corp) to explore the deployment of 4G and 5G in-building coverage (IBC) at the Immigration, Customs and Quarantine Complex (ICQC) in Bukit Chagar, Johor Bahru, which forms part of the Johor Bahru–Singapore Rapid Transit System (RTS) Link. The proposed deployment aims to provide mobile connectivity throughout the facility ahead of the RTS Link's planned opening. The system is estimated to carry 40,000 passengers
U Mobile, MRT to deploy 4G/5G in-building coverage at Bukit Chagar customs facility
Malaysian operator U Mobile has signed an agreement with Malaysia Rapid Transit Corporation (MRT Corp) to explore the deployment of 4G and 5G in-building coverage (IBC) at the Immigration, Customs and Quarantine Complex (ICQC) in Bukit Chagar, Johor Bahru, which forms part of the Johor Bahru–Singapore Rapid Transit System (RTS) Link. The proposed deployment aims to provide mobile connectivity throughout the facility ahead of the RTS Link's planned opening. The system is estimated to carry 40,000 passengers
Microsoft sends voluntary exit offer to employees
Microsoft announced a voluntary exit offer to employees, offering them financial support to leave the company. Chief People Officer Amy Coleman issued the memo to staff, which was then posted on the Microsoft website. The offer applies only to employees in certain departments in Canada, India, the UK and the US; they were notified over email and have a limited time to decide whether to accept the offer. Media reports suggested the offer could go to as many as 60,000 employees at the company.
Microsoft sends voluntary exit offer to employees
Microsoft announced a voluntary exit offer to employees, offering them financial support to leave the company. Chief People Officer Amy Coleman issued the memo to staff, which was then posted on the Microsoft website. The offer applies only to employees in certain departments in Canada, India, the UK and the US; they were notified over email and have a limited time to decide whether to accept the offer. Media reports suggested the offer could go to as many as 60,000 employees at the company.
TeleChoice renews U Mobile supply chain contract for SGD 1.3 billion
TeleChoice has won a SGD 1.3 billion contract with Malaysian operator U Mobile, extending its role as the operator's supply chain services partner and supporting the Group's managed services business in the region. TeleChoice's subsidiary Planet Telecoms Managed Services (PTMS) will continue to provide supply chain services under the renewed agreement. The contract's annual value is higher than that of the initial agreement, reflecting an expanded scope of services. Announced in February 2024, the original
TeleChoice renews U Mobile supply chain contract for SGD 1.3 billion
Singapore finds weaknesses in app store safety checks despite age controls
Singapore's Infocomm Media Development Authority (IMDA) has found gaps in app review processes and age-rating accuracy across designated app distribution services, despite generally effective age-assurance measures, in its first assessment of their online safety controls. The report assessed measures to verify users' ages, protect children from harmful apps, assign appropriate age ratings and handle user reports. Singapore introduced its App Distribution Services Online Safety Code in March 2025.
Singapore finds weaknesses in app store safety checks despite age controls
KDDI launches Elyza Robotics with JPY 30 bln investment in physical AI
KDDI and AI company Elyza have launched Elyza Robotics, a new company focused on developing and deploying physical AI, with plans to invest JPY 30 billion in research and development by fiscal 2030. The company brings together expertise from Elyza, which develops AI foundation models, KDDI Research and other KDDI Group businesses. It will oversee the development of physical AI technologies through to deployment in operational environments.
KDDI launches Elyza Robotics with JPY 30 bln investment in physical AI
KDDI partners with Alphabet's Wing to launch drone deliveries in 2027
KDDI, its subsidiary KDDI SmartDrone and Alphabet-owned Wing Aviation have formed a strategic partnership to introduce commercial drone delivery services in Japan, targeting an initial launch in selected areas during 2027. The companies aim to deliver groceries, everyday household goods and other small retail items, including products from Lawson convenience stores. Over time, they plan to expand the range of goods and delivery areas in collaboration with local governments and regional partners.
KDDI partners with Alphabet's Wing to launch drone deliveries in 2027
ServiceNow Japan, NTT and CP-SOL partner on integrated cybersecurity services
ServiceNow Japan, NTT Security Holdings and Crosspoint Solutions (CP-SOL) have formed a partnership to develop integrated cybersecurity services covering IT, operational technology (OT) and internet of things (IoT) devices, with plans to expand into managed security operations centre (SOC) services. The collaboration will initially focus on vulnerability management, combining asset visibility, risk assessment and remediation to help organisations prioritise threats according to asset importance and potentia
ServiceNow Japan, NTT and CP-SOL partner on integrated cybersecurity services
NTT develops voice AI that cuts response times by more than 50%
NTT has developed a voice dialogue AI technology designed to handle customer conversations more naturally, reducing average response time by more than 50 percent compared with commercial dialogue AI services in a test simulating Japanese call centre interactions. The system achieved an average response time of 0.43 seconds across 400 simulated conversations, compared with 0.31 seconds for human Japanese call centre operators, according to NTT.
NTT develops voice AI that cuts response times by more than 50%
Australian telcos join charter to redistribute retired devices
Australia's major operators are among the founding signatories of a new voluntary charter encouraging businesses to donate surplus digital devices for refurbishment and redistribution to people experiencing digital exclusion. The Tech Reuse for Good Charter was signed by assistant minister for science, technology and the digital economy Dr Andrew Charlton, with the initiative led by the Business Council of Australia, WorkVentures and Good Things Australia in partnership with the federal government.
Australian telcos join charter to redistribute retired devices
KDDI launches AI avatar platform for customer service and staff training
KDDI will launch its AI avatar platform, KDDI Avatar Canvas, for corporate customers on 2 November, combining automated customer service with staff training and other workplace applications. The platform is based on an AI avatar system developed by partner AVITA. It is designed to handle initial customer enquiries through avatars displayed on in-store signage or tablets, while transferring more complex consultations to remote human operators. The hybrid approach is intended to reduce staffing requirements w
KDDI launches AI avatar platform for customer service and staff training
Fujitsu launches cyber defence solution to help companies prioritise risks
Fujitsu will begin providing a cybersecurity solution that helps organisations identify internet-exposed IT assets, assess cyber risks and prioritise countermeasures according to their potential business impact. The solution combines existing services, including attack surface management (ASM) and cyber threat intelligence (CTI), with asset management information and knowledge gained from Fujitsu's internal cybersecurity initiatives. It is designed to give organisations a continuous process for identifying
