Tusass starts DKK 2 mln per annum sponsorship scheme for worthy causes
GREENLAND 19 DEC

Tusass starts DKK 2 mln per annum sponsorship scheme for worthy causes

Greenlandic operator Tusass has announced a new policy to allocate up to DKK 2 million annually for sponsorships to support education, health, social inclusion and culture. It is taking online applications for sums between DKK 100,000 and DKK 1.00 million until 31 January 2026, with the possibility of long-term partnerships.

Bayobab hires Seacom manager as regional MD for South and East Africa
AFRICA 19 DEC

Bayobab hires Seacom manager as regional MD for South and East Africa

MTN Digital Infrastructure, trading as Bayobab, announced the appointment of Sajid Ahmad Khan as regional managing director for South and East Africa, effective 05 January 2026. In this role, Khan will oversee Bayobab's operations across the region, while directly leading the Bayobab Kenya business.

Tigo invests COP 85 bln in Bogota 5G and fibre upgrade
COLOMBIA 19 DEC

Tigo invests COP 85 bln in Bogota 5G and fibre upgrade

Tigo Colombia (Millicom) said it has invested over COP 85 billion this year alone to significantly expand and upgrade its fixed and mobile infrastructure in Bogota. The company, which has recently been cleared to merge with Movistar Colombia, has reinforced more than 1,700 mobile sites and carried out 275 upgrades to fixed networks in the country's capital, benefiting some 2.4 million mobile and 200,000 landline customers.

Elisa cuts 357 jobs, most of them in Finland
FINLAND 19 DEC

Elisa cuts 357 jobs, most of them in Finland

Elisa said that following negotiations, it will cut its group workforce by 357, of which 347 jobs will go in Finland. Elisa is also active in Estonia. The personnel reductions are part of a scheme announced in October aimed at saving some EUR 40 million annually. At the time, Elisa expected to cut up to 450 posts.

Capita signs 4-year contact centre contract renewal with European telco
EUROPE 19 DEC

Capita signs 4-year contact centre contract renewal with European telco

Capita's contact centre division has won a 4-year contract extension with a major telecoms provider in Europe. The contract is worth GBP 62 million and runs from January 2026. Capita will continue providing customer services across different lines of business, including inbound sales, chat/messaging and technical support. It will also deploy Centrical and AI-enabled tools to boost performance across key metrics such as sales conversion, Net Promoter Score (NPS) and average handling time.

Redcentric wins place on all six lots of new CCS technology services framework
UNITED KINGDOM 19 DEC

Redcentric wins place on all six lots of new CCS technology services framework

Redcentric, UK managed services provider, has won a place on all six lots of the new Crown Commercial Services (CCS) RM6190 Technology Services 4 framework. The expanded scope allows Redcentric to provide solutions across cloud, connectivity, cyber security, end-user services, service management, transformation, communications and applications. A place on Lot 6 - Major Programmes allows the company for complex, large-scale projects from defence and central government.

Ghana's NCA inaugurates audit committee
GHANA 19 DEC

Ghana's NCA inaugurates audit committee

Ghana's National Communications Authority (NCA) has inaugurated a five-member audit committee to ensure sound and effective financial management practices at the regulator, in line with a legal requirement for government institutions. The committee is chaired by Thomas A Thompson-Aryee, acting director-general of the Internal Audit Agency (IAA).  

Airtel appoints Shashwat Sharma as successor to CEO Gopal Vittal in strategic leadership shift
INDIA 19 DEC

Airtel appoints Shashwat Sharma as successor to CEO Gopal Vittal in strategic leadership shift

Bharti Airtel has announced the finalized timeline for its senior leadership succession plan, which has been in development since October 2024. Effective 1 January 2026, Gopal Vittal will transition from his 13-year tenure as managing director and CEO to become the executive vice-chairman of Bharti Airtel. In this new capacity, Vittal will oversee the parent company and all subsidiaries, focusing on group-wide strategy, digital and technological synergies, and future-proofing the organization. Simultaneousl

Vodafone UK launches Winter Sale
UNITED KINGDOM 19 DEC

Vodafone UK launches Winter Sale

Vodafone UK has launched a winter sale, with savings across pay-monthly handsets, SIM-only plans, Voxi, refurbished smartphones and home broadband. The offers are available online from 18 December 2025 to 06 January 2026. For example, customers can save GBP 1,008 on the Google Pixel 9 Pro Fold, GBP 882 on the Samsung Galaxy S25, GBP 360 on the iPhone 16 Plus, and GBP 180 on the latest iPhone Air.

Carro named Samsung Iberia D2C chief
SPAIN 19 DEC

Carro named Samsung Iberia D2C chief

Samsung Electronics Iberia has announced the appointment of David Carro as the new Head of Division for Direct-to-Consumer (D2C) online sales in Spain and Portugal. He has been tasked with strengthening Samsung's D2C strategy in the region, focusing on operational excellence and the evolution of customer relationship models.

EU adopts fair-use rules for voluntary move to intra-EU calls at domestic rates
EUROPE 19 DEC

EU adopts fair-use rules for voluntary move to intra-EU calls at domestic rates

EU operators may opt out of caps on the price of calls between EU countries, if they charge the same for domestic and EU calls, according to a new regulation published by the European Commission. This is part of the compromise agreed in the Gigabit Infrastructure Act, which extended the prices caps on intra-EU calls to June 2032. The measure is expected to encourage an end to differentiated pricing for international calls across the EU, making the regulated caps no longer necessary.

Umniah by Beyon makes two executive appointments
JORDAN 19 DEC

Umniah by Beyon makes two executive appointments

Jordanian operator Umniah by Beyon has announced the appointments of Yusuf Sater as chief technical officer and Dina Aldaoud as executive director of brand and corporate communications. Aldaoud has experience in brand management and corporate communications with a career of over 20 years in telecommunications, oil and gas, consulting, nonprofit and luxury retail. She has built and protected brands, launched successful products and led communication programmes.

ITALY 19 DEC

Italy consults on legal use of short numbers for telemarketing

Italian communications regulator Agcom has opened a 45-day public consultation on a proposal to allow the use of short numbers for legal telemarketing and teleselling activities in a move to curb fraud linked to caller ID spoofing. The measure would amend the national numbering plan to make telemarketing calls and messages more easily identifiable and traceable.

SLOVAKIA 19 DEC

Slovak telecom industry groups announce merger

The Slovak Association for Cable Telecommunications (SAKT) and the Association of Cable Telecommunications Operators (APKT) signed a merger agreement, reports Zive. From 01 January 2026, they will operate under the single name SAKT. According to representatives of the associations, the aim of this step is to create a stronger position in negotiations with content providers, copyright unions and distribution partners. 

SPAIN 19 DEC

Digi Spain rules out price hikes in 2026

The Digi Spain subsidiary of Romania's Digi Communications Group has once more announced that it will not raise the current price of any its products and services in 2026, unlike rivals including Telefonica, MasOrange and Vodafone, who have blamed the rising costs of pay-TV content and services for upcoming January price hikes.

POLAND 19 DEC

Head of communication at Play resigns

Krzysztof Olszewski has resigned as director of the department of corporate communication at Polish operator Play, controlled by Iliad. Olszewski held the position since January 2024, and his departure for a new job was announced on LinkedIn.

FRANCE 19 DEC

Bouygues Telecom promotes Lopez to director of information systems

French operator Bouygues Telecom announced that chief technical officer Jean Paul Arzel has appointed Georgina Lopez as director of information systems. Lopez, who joined Bouygues Telecom in 1999, most recently led the division responsible for product and service development. In her new role, she will focus on enhancing the performance of the company's information systems, driving the use of enablers such as artificial intelligence.

JAPAN 19 DEC

NTT Docomo to deepen finance push through bank and securities partnerships

NTT Docomo has announced a series of financial services partnerships and corporate changes aimed at expanding its integrated digital finance offering, centred on closer collaboration with Sumishin SBI Net Bank, Monex Securities and Sumitomo Mitsui Trust Bank. Under a new business alliance, Docomo, Sumishin SBI Net Bank and Monex Securities plan to launch a set of jointly developed services from August 2026.

AUSTRALIA 19 DEC

Fixed service complaints are double mobile in Australia

Australian consumers are still experiencing a variety of problems with their telecom services as indicated by the Australian Communications and Media Authority's (ACMA) most recent Telecommunications Consumer Complaints report. The report ranks the performance of 37 of Australia's largest telcos against three key metrics for July to September 2025. Overall, Vonex received the fewest complaints per 10,000 services, while Vodafone was 37th, receiving the most complaints per 10,000 services.

FIJI 19 DEC

Digicel Fiji and regulator sign USO contract to connect remote communities

Digicel Fiji has signed a Universal Service Obligation (USO) contract with the Telecommunications Authority of Fiji (TAF), initiating the deployment of essential mobile and digital connectivity services to historically underserved communities within the Lau Group. The execution of this contract represents a "major milestone in achieving Fiji's national vision of universal digital access" according to the operator. It includes provisions for deploying robust infrastructure, notably integrating government-led

KOREA, REPUBLIC OF 19 DEC

KT prepares network for the holiday season

Korea Telecom (KT) announced that it will operate a network intensive management system to ensure stable communication services during the Christmas and New Year's holidays. KT will designate crowded Christmas markets, large performance halls, department stores, and downtown areas, as well as event sites such as year-end bell-ringing ceremonies and New Year's sunrises, and beaches and peaks as special management areas. These locations will be strengthened through increased base station installation and qual

HONG KONG 19 DEC

HKBN to distribute Sensors Data products in Hong Kong, Macao

HKBN Enterprise Solutions (HKBNES) has teamed up with Sensors Data, a Chinese big data and marketing technology provider. Under the terms of the deal, HKBNES will serve as the exclusive telecommunications distribution partner for Sensors Data in the Hong Kong and Macao markets, while Sensors Data will join the HKBN InnoTech Ecosystem Alliance (iTEA).

EGYPT 18 DEC

E& Egypt agrees digital transformation contract for Carry On outlets

Egypt's state-owned Holding Company for Food Industries (HCFI) signed a cooperation protocol with E& Egypt to roll out integrated digital solutions across HCFI's modernized consumer cooperatives, including the Carry On outlets. E& Egypt will provide a package of telecommunications and internet services, digital transformation and cloud computing solutions, e-payment systems, as well as tracking services and surveillance cameras.

CROATIA (HRVATSKA) 18 DEC

ENT legal director named to management board

Branka Vucemilo Elezovic has been appointed to the management board of Croatian telecom equipment manufacturer Ericsson Nikola Tesla (ENT) for a four-year term. Already Director of Legal Affairs and Chief Legal Officer, as well as being a member of the company's Executive Management, she has been with ENT for over a decade. During her tenure, she has been instrumental in enhancing corporate governance, compliance, and legal support across all business areas and affiliated companies, the company said. Before

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11:38

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11:11

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15:26

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Background

01:04

The week in telecom: Wi-Fi bolt-ons take off to boost broadband growth, video market works on consolidation

01:39

The week in telecom: Netflix wins bidding for Warner Bros, Apple poaches new execs, Samsung debuts trifold

13:51

Proximus vs. Telenet: Proximus performs better in Q3 while Telenet uses up cash

14:16

Proximus Domestic still struggling with low margins