This research brief looks at the usage of VoIP and Chat via internet in the Netherlands.
Dutch households have a high broadband penetration and so have ample possibilities to make use of the new technologies such as Skype and Windows Live Messenger to use VoIP and chat via internet sites.
Telecompaper conducted research via its Consumer Panel to find out how many respondents use VoIP and chat, which sites were most used and what type of services were most used. We also looked at any differences in gender and age.
