Actions to prevent a high mobile telephony bill when abroad

Chart Wireless Netherlands 3 JAN 2012
Actions to prevent a high mobile telephony bill when abroad
This chart shows consumer mobile use when abroad, including preparations taken before a trip. Do they taken action to prevent a high mobile telephony bill? The question asked was: "Which of the following steps do you take regarding mobile calling, SMS and mobile data usage when going abroad or when you are abroad? Please think of your last holiday abroad." There were fourteen actions included in the answers: Before my holiday, I make sure to add an international holiday option to my subscription; I add a special holiday option to my subscription after receiving a 'country border SMS'; I add a special international holiday option to my bundle during my vacation; I allow my provider to completely block mobile internet access ; I bring my mobile phone with me, but only use it in emergencies; I buy a local prepaid SIM for cheaper calls and SMS; I buy a local prepaid SIM in order to use cheaper mobile data; I do use my mobile phone but to a lesser extent; I leave my phone at home; I look for Wi-Fi hotspots in order to use the internet; I switch off data roaming ; I switch off my voicemail; I try to look in advance for ways of reducing costs; On holiday I prefer sending SMS to calling; None of these. Those who had not been abroad in the last two years are excluded from the results. The results are shown for the total market and for the seven largest operators. Source: Telecompaper Consumer Panel. The survey data is from November 2011 (n=2,019).

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