
In January and February 2015 35,000 of Travelling Connect’s most active end-users / frequent flyers were invited to fill out the survey. Over 700 users completed the survey. The results are split according to the travellers’ region of origin: Asia (Pacific), Europe and the Middle East.
The roaming report discusses the following aspects:
- Information about respondents: (number of leisure and business trips per year; region)
- Data roaming (on/off and reason; buy roaming packages; first choice mobile connectivity when travelling)
- Costs (statements about roaming fees; satisfaction of roaming tariffs; searched for tariffs and where found; confident about knowledge roaming; bill shock, worst roaming experience)
- Provider (statements about (mandatory) service)
- WiFi (Use public WiFi services; advatages WiFi and mobile data; services used on data while being abroad)
For detailed information about the content please look at the summary/table of contents.