Working from Home Insights is a bi-annual report that answers the key questions about WFH. Slides on why not work from home and technical issues are reported in this Q2 edition. At the start of the coronavirus pandemic, the shift to working from home was a sudden change. It soon became clear that working from home was indeed a viable alternative to working in the office for many employees. Employers face important questions about how to keep employees productive, happy and healthy while away from the office. Home workers also represent a new potential customer base for telecoms and IT providers to serve.
WFH accelerates digital transformation across industries
When the restrictions were lifted in the second quarter of 2022, the Dutch government called on employers and employees to reach more permanent agreements to support hybrid working in the long term. This research looks at how WFH, and digitalisation in general, is changing as a result. The impact of WFH is far-reaching, affecting employees, employers and several related markets. Relevant markets include telecoms providers of connectivity, software developers of office tools (VPN, cloud, collaboration, video), property owners, office equipment suppliers and transport companies.
Working from Home Insights is a bi-annual report that answers the key questions about WFH. Slides on why not work from home and technical issues are reported in this Q2 edition.
- WFH trends/home office: Who is working from home and how often compared to total working days. In which rooms and type of home office.
- Internet connectivity: Use of Wi-Fi, any solutions used to improve Wi-Fi, satisfaction with internet connectivity, any technical issues while working from home, type of internet connection, which provider for telecoms services at home.
- Business services: Use of VPN, video communications, cloud storage and collaboration tools.
- Employee needs: What do employees need from their employer to help them work better from home and what do they expect in terms of working from home policies?
Working from home stable at 37% of the workforce
In previous editions of this report, we have seen a slight fluctuation in the proportion of employees working from home one or more days a week. This proportion seems to have stabilised at around four in ten. Over the past year, this proportion has fluctuated between 35% and 39%, and is 37% in the second quarter of 2023.
The majority of employees who work from home do so on a hybrid basis, i.e., only a few days a week. Nearly six in ten (59%) work from home only one or two days a week. A minority of 22 per cent work from home four or more days a week.
A must read for ....
Telecom operators will be interested as the report details the need for connectivity. Employers in many sectors will be interested to learn about the conditions of WFH and how they can be optimised in terms of equipment, remuneration and employee well-being. Many key players are discussed, including Microsoft, Zoom, KPN, Vodafone, Ziggo, T-Mobile, Google, Dropbox, Citrix and Cisco.
Want more insights?
The report is published twice a year with updated survey results from the TP Insights consumer panel. We always strive to make our reports as complete as possible. However, if you feel that some information is missing, please contact us! We have a comprehensive set of data from our survey participants and are always happy to help and provide additional information.
